TY - BOOK AU - Nemeth,Charlan TI - In defense of troublemakers: the power of dissent in life and business SN - 9780465096299 AV - HM1033 .N46 2018 U1 - 302 23 PY - 2018/// CY - New York PB - Basic Books KW - Social psychology KW - Thought and thinking KW - Creative thinking KW - Social influence N1 - Includes bibliographical references and index; Introduction: fear consensus love dissent -- Majorities versus troublemakers: the art of persuasion -- Numbers rule -- Even one dissenter makes a difference -- Dissent as an art in changing hearts and minds -- Consensus versus dissent: consensus closes the mind but dissent opens the mind -- Consensus narrows thinking and kills rationality -- Dissent diversifies and strengthens thinking -- Groupthink versus groups of thinkers: groups often make terrible decisions, but can make better ones when we encourage discussion and dissent -- Group decisions: often in error never in doubt -- Diversity and devil's advocates -- Conclusions -- Acknowledgments -- Notes -- Index ER -