TY - BOOK AU - Hamilton,Cheryl AU - Creel,Bonnie AU - Kroll,Tony TI - Communicating for success SN - 9781138700956 AV - HF5718 .H2835 2019 U1 - 651.7 23 PY - 2019/// CY - New York, London PB - Routledge, Taylor & Francis Group KW - Business communication KW - Oral communication KW - Public speaking KW - Success N1 - Revised edition of Communicating for success, c2011; Includes bibliographical references (pages 443-486) and indexes; Building communication foundations -- Getting started in communication -- Using perception to understand self and others -- Listening -- Verbal communication -- Nonverbal communication -- Interpersonal and small group communication -- Building interpersonal relationships -- Managing interpersonal relationships and conflict -- Communicating in problem-solving groups -- Becoming effective group members and leaders -- Public speaking -- Public speaking : getting started -- Selecting a topic and gathering supporting materials -- Informative speaking -- Adding visuals and practicing your presentation -- Persuasive speaking -- Appendix -- References -- Glossary -- Name index -- Subject index ER -