TY  - BOOK
AU  - Heath,Dan
TI  - Upstream: the quest to solve problems before they happen 
SN  - 9781982134723
AV  - HD30.23 .H396 2020
U1  - 658.4/03 23
PY  - 2020///]
CY  - New York
PB  - Avid Reader Press
KW  - Success in business
KW  - Problem solving
KW  - Decision making
KW  - Organizational behavior
KW  - Social psychology
KW  - BUSINESS & ECONOMICS / Organizational Behavior
KW  - bisacsh
KW  - PSYCHOLOGY / Social Psychology
KW  - SELF-HELP / Personal Growth / Success
KW  - fast
KW  - Success
KW  - sears
KW  - Organizational sociology
KW  - Self-help publications
KW  - lcgft
N1  - Includes bibliographical references (pages 253-298) and index; Moving upstream -- Problem blindness -- A lack of ownership -- Tunneling -- How will you unite the right people? -- How will you change the system? -- Where can you find a point of leverage? -- How will you get early warning of the problem? -- How will you know you're succeeding? -- How will you avoid doing harm? -- Who will pay for what does not happen? -- The Chicken Little problem: distant and improbable threats -- You, upstream
N2  - "So often in life, we get stuck in a cycle of response. We put out fires. We deal with emergencies. We stay downstream, handling one problem after another, but we never make our way upstream to fix the systems that caused the problems ... [This book] probes the psychological forces that push us downstream--including 'problem blindness,' which can leave us oblivious to serious problems in our midst. And Heath introduces us to the thinkers who have overcome these obstacles and scored ... victories by switching to an upstream mindset"--Publisher marketing
ER  -