000			04060cam a2200517 i 4500
001			20912190
003			KPN
005			20211015171333.0
008			190305t20192019maua b 001 0 eng c
010			_a 2019007729
020			_a9781633696563 _qhardcover
020			_a1633696561 _qhardcover
035			_a(OCoLC)on1083463330
040			_aMH/DLC _beng _cDLC _erda _dOCLCO _dOCLCF _dHBS _dOCLCQ _dEAU _dIMD _dOCLCQ _dV5E _dYDX _dNGU _dBBW _dAEMHB _dOCLCO _dOCL _dDLC
042			_apcc
050	0	0	_aBF637.P36 _bB69 2019
080			_a159.923:316.613.4 _bB69
100	1		_aBoyatzis, Richard E., _eauthor.
245	1	0	_aHelping people change : _bcoaching with compassion for lifelong learning and growth / _cRichard Boyatzis, Melvin Smith, Ellen Van Oosten.
264		1	_aBoston, Massachusetts : _bHarvard Business Review Press, _c[2019]
264		4	_c©2019
300			_axiii, 233 pages : _billustrations ; _c25 cm
336			_atext _btxt _2rdacontent
337			_aunmediated _bn _2rdamedia
338			_avolume _bnc _2rdacarrier
504			_aIncludes bibliographical references (pages 199-222) and index.
505	0	0	_tHeart of helping: how to really help others learn and grow -- _tConversations that inspire: discovering what is most important -- _tCoaching with compassion: inspiring sustained, desired change -- _tAwakening the desire to change: questions that spark joy, gratitude, and curiosity -- _tSurvive and thrive: the battle in your brain -- _tpower of a personal vision: dreams, not just goals -- _tCultivating a resonant relationship: listen beyond what you hear -- _tCreating a culture of coaching or helping: pathways to transform the organization -- _tRecognizing coachable moments: seize the opportunity -- _tCall of compassion: an invitation to dream.
520			_aIn this powerful, practical book, emotional intelligence expert Richard Boyatzis and Weatherhead School of Management colleagues Melvin Smith and Ellen Van Oosten present a clear and hopeful message. The way to help someone learn and change, they say, cannot be focused primarily on problems that need to be addressed, but instead must connect to that person's positive vision of himself or herself, to an inspiring dream or goal they've long held. This is what great coaches do--they know that people draw energy from their visions and dreams for themselves, and that same energy sustains their efforts to change, even through difficult times. The authors use rich and moving real-life stories, as well as decades of original published research on coaching and helping relationships, to show how coaching others around their dreams and visions--what they call "coaching with compassion"--Opens people up to thinking creatively, helps them learn and grow in meaningful ways, and motivates them to sustain that growth far into the future. In contrast, problem-centered approaches trigger physiological responses that make a person defensive and more closed to new ideas. Filled with probing questions and exercises that encourage self-reflection, Helping People Change will forever change the way coaches, managers, teachers, parents, and all of us think about and practice what we do when we try to help.-- _cProvided by publisher.
546			_aIn English
650		0	_aPersonal coaching.
650		0	_aMentoring.
650		0	_aSelf-actualization (Psychology)
650		0	_aEmotional intelligence.
650		7	_aEmotional intelligence. _2fast _0(OCoLC)fst00908802
650		7	_aMentoring. _2fast _0(OCoLC)fst01016851
650		7	_aPersonal coaching. _2fast _0(OCoLC)fst01058571
650		7	_aSelf-actualization (Psychology) _2fast _0(OCoLC)fst01111481
655		7	_aSelf-help publications. _2fast _0(OCoLC)fst01941328
655		7	_aSelf-help publications. _2lcgft
700	1		_aSmith, Melvin _q(Melvin L.), _eauthor.
700	1		_aVan Oosten, Ellen, _eauthor.
906			_a7 _bcbc _cpccadap _d2 _eepcn _f20 _gy-gencatlg
942			_2ddc _c1 _n0
999			_c303 _d303