000			03618cam a2200397 i 4500
001			19393388
003			KPN
005			20220701112004.0
008			161202s2017 nyu b 000 0 eng
010			_a 2016022617
020			_a9780451496218 (hardcover)
040			_aDLC _beng _cDLC _erda _dDLC
042			_apcc
050	0	0	_aHD57.7 _b.C5195 2017
082	0	0	_a658.3/14 _223
084			_aBUS041000 _aBUS046000 _aBUS071000 _2bisacsh
100	1		_aChowdhury, Subir, _eauthor.
245	1	4	_aThe difference : _bwhen good enough isn't enough / _cSubir Chowdhury.
264		1	_aNew York : _bCrown Business, _c[2017]
300			_a143 pages ; _c20 cm
336			_atext _btxt _2rdacontent
337			_aunmediated _bn _2rdamedia
338			_avolume _bnc _2rdacarrier
504			_aIncludes bibliographical references.
520			_a"If you saw a toothpick on the floor, what would you do? This seemingly innocuous question was posed toSubirChowdhury by one of hislongtimeclients, and ultimately lead him to a profound realization: good enough is not enough. The best processes in the world won't work without developing the kind of mindset -- a caring mindset -- that is needed to achievereal andsustainable change in both organizations and individuals. In his compelling new book,bestselling author andglobally recognized management consultant Subir Chowdhurytackles an issue that has haunted him in his work with many of the world's largest organizations. Why is it that some improve only incrementally, while others improve 50 times that? The ideas and training are exactly the same. What is the difference? The difference,Chowdhuryexplains, is the abilityto nurture the skills, loyalty and passion of the people who make upan organization.It is a culture built on straightforwardness, thoughtfulness, accountability and resolve. Organizations and individuals that embrace all of these "STAR" attributes--not just one or two of them--will shine. He goes further, showing us why having acaring mindsetoutside of work is integral to both personal and professional success. A powerful guide to living a successful life and career,The Differencewill inspire you to be the difference -- at work or home"-- _cProvided by publisher.
520			_a"In The Difference, Subir Chowdhury looks at what distinguishes a company that adopts his quality training processes, and improves 5x, versus a company that adopts the same training and consulting, but increases their profits and quality 50x. The difference, he claims, is this short, engaging, and insightful book, is the people in your workplace, on your staff, in your executive offices. The best processes and training programs in the world will not lead to world-class operations, unless a company first looks to the people who make up their workforce. Only by creating a "caring mindset" -- a culture built upon straightforwardness, honest and openness; a management structure that thinks about the concerns of their people; a workplace that inspires accountability and engagement; and managers and employees who tackle the challenges they face with perseverance and resolve, can companies flourish and excel"-- _cProvided by publisher.
650		0	_aLeadership.
650		0	_aIndustrial management.
650		0	_aEmployee motivation.
650		7	_aBUSINESS & ECONOMICS / Management. _2bisacsh
650		7	_aBUSINESS & ECONOMICS / Motivational. _2bisacsh
650		7	_aBUSINESS & ECONOMICS / Leadership. _2bisacsh
906			_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg
942			_2ddc _c1 _n0
999			_c853 _d853