000			03215cam a2200589 i 4500
001			21783703
003			KPN
005			20220906125438.0
008			201030s2020 nyua b 001 0 eng d
010			_a 2020276313
020			_a9781982134723 _q(hbk.)
020			_a1982134720 _q(hbk.)
035			_a(OCoLC)on1141204513
040			_aIG$ _beng _erda _cIG$ _dUAP _dIEP _dOCLCF _dYOM _dLE# _dINR _dTXSCH _dJQM _dT2G _dOCLCO _dVP@ _dYDX _dBDX _dGK8 _dGZN _dDLC
042			_alccopycat
050	0	0	_aHD30.23 _b.H396 2020
082	0	4	_a658.4/03 _223
100	1		_aHeath, Dan, _d1973- _eauthor.
245	1	0	_aUpstream : _bthe quest to solve problems before they happen / _cDan Heath.
246	3		_aUp-stream
250			_aFirst Avid Reader Press hardcover edition.
264		1	_aNew York : _bAvid Reader Press, _c[2020]
300			_aix, 308 pages : _billustration ; _c22 cm
336			_atext _btxt _2rdacontent
337			_aunmediated _bn _2rdamedia
338			_avolume _bnc _2rdacarrier
504			_aIncludes bibliographical references (pages 253-298) and index.
505	0		_aMoving upstream -- Problem blindness -- A lack of ownership -- Tunneling -- How will you unite the right people? -- How will you change the system? -- Where can you find a point of leverage? -- How will you get early warning of the problem? -- How will you know you're succeeding? -- How will you avoid doing harm? -- Who will pay for what does not happen? -- The Chicken Little problem: distant and improbable threats -- You, upstream.
520			_a"So often in life, we get stuck in a cycle of response. We put out fires. We deal with emergencies. We stay downstream, handling one problem after another, but we never make our way upstream to fix the systems that caused the problems ... [This book] probes the psychological forces that push us downstream--including 'problem blindness,' which can leave us oblivious to serious problems in our midst. And Heath introduces us to the thinkers who have overcome these obstacles and scored ... victories by switching to an upstream mindset"--Publisher marketing.
650		0	_aSuccess in business.
650		0	_aProblem solving.
650		0	_aDecision making.
650		0	_aOrganizational behavior.
650		0	_aSocial psychology.
650		7	_aBUSINESS & ECONOMICS / Organizational Behavior. _2bisacsh
650		7	_aPSYCHOLOGY / Social Psychology. _2bisacsh
650		7	_aSELF-HELP / Personal Growth / Success. _2bisacsh
650		7	_aDecision making. _2fast _0(OCoLC)fst00889035
650		7	_aOrganizational behavior. _2fast _0(OCoLC)fst01047801
650		7	_aProblem solving. _2fast _0(OCoLC)fst01077890
650		7	_aSocial psychology. _2fast _0(OCoLC)fst01122816
650		7	_aSuccess in business. _2fast _0(OCoLC)fst01137062
650		7	_aSuccess. _2sears
650		7	_aProblem solving. _2sears
650		7	_aDecision making. _2sears
650		7	_aOrganizational sociology. _2sears
650		7	_aSocial psychology. _2sears
655		7	_aSelf-help publications. _2lcgft
906			_a7 _bcbc _ccopycat _d2 _encip _f20 _gy-gencatlg
942			_2ddc _c1 _n0
999			_c909 _d909