Working With Difficult People (No. rekod 1667)

000 -LEADER
fixed length control field 01422nam a22002417a 4500
003 - CONTROL NUMBER IDENTIFIER
control field KPN
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20251118123548.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 20251118b 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780143111870
Qualifying information paperback
040 ## - CATALOGING SOURCE
Transcribing agency KPN
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Edition number 23
Classification number 650.13 HAK 2016
090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN)
Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) 650.13 HAK 2016
Local cutter number (OCLC) ; Book number/undivided call number, CALL (RLIN) HAK
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Hakim, Amy Cooper
Relator term author.
245 ## - TITLE STATEMENT
Title Working With Difficult People
Statement of responsibility, etc. Amy Cooper Hakim and Muriel Solomon.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. New York :
Name of publisher, distributor, etc. A TarcherPerigee Book
Date of publication, distribution, etc. 2016
300 ## - PHYSICAL DESCRIPTION
Extent xvi, 336 pages ;
Dimensions 21 cm
500 ## - GENERAL NOTE
General note A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace.<br/><br/>Your work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation. Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Source of heading or term Conflict management
Source of heading or term Interpersonal relations
Source of heading or term Interpersonal conflict
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Solomon, Muriel,
Relator term author.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Koha item type Book
Suppress in OPAC No
Pemilik
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Date last checked out Price effective from Koha item type
          Non-fiction Perpustakaan Kementerian Perpaduan Malaysia Perpustakaan Kementerian Perpaduan Malaysia Non- Fiction Rack - Social sciences 06/11/2025 1 650.13 HAK 2016 KPN25110016 30/12/2025 08/12/2025 06/11/2025 Book