Reinforcements : how to get people to help you / Heidi Grant.
Jenis bahan: TeksPenerbit: Boston, Massachusetts : Harvard Business Review Press, [2018]Huraian: 200 pages ; 22 cmJenis kandungan: text Jenis media: unmediated Jenis pengangkutan: volumeISBN: 9781633692350Subjek(banyak): Help-seeking behavior | Persuasion (Psychology) | Interpersonal communication | Management -- Psychological aspectsPengelasan DDC: 153.8/52 LOC classification: HM1141 | .H35 2018Ringkasan: We all need help--especially in today's uber-collaborative workplaces. Here's the good news: humans are naturally wired to want to help each other. Now here's the bad: asking for help makes most of us wildly uncomfortable. As a result, we do a poor job of calling in the reinforcements we need, leaving confused or even offended colleagues in our wake. This pragmatic book explains the research on what psychologists call social intelligence. To elicit helpful behavior from their colleagues, you need to do two things: 1) Remove the obstacles that stand in the way of them helping you; 2) Trigger one or more of the motivations that make people want to help. Whether you're a first-time manager or a seasoned leader, getting people to do things for you is what management is. This book will help you do so, and do it in a way that leaves your helpers feeling good about pitching in.-- Provided by publisherJenis item | Perpustakaan semasa | Koleksi | Nombor panggilan | Status | Tarikh tamat tempoh | Barcode |
---|---|---|---|---|---|---|
Book | Perpustakaan Kementerian Perpaduan Malaysia Non- Fiction Rack - philosophy and psychology | Non-fiction | 153.852 GRA 2018 (Browse shelf (Opens below)) | Boleh didapati | KPN21100120 |
Includes bibliographical references (pages 179-187) and index.
We all need help--especially in today's uber-collaborative workplaces. Here's the good news: humans are naturally wired to want to help each other. Now here's the bad: asking for help makes most of us wildly uncomfortable. As a result, we do a poor job of calling in the reinforcements we need, leaving confused or even offended colleagues in our wake. This pragmatic book explains the research on what psychologists call social intelligence. To elicit helpful behavior from their colleagues, you need to do two things: 1) Remove the obstacles that stand in the way of them helping you; 2) Trigger one or more of the motivations that make people want to help. Whether you're a first-time manager or a seasoned leader, getting people to do things for you is what management is. This book will help you do so, and do it in a way that leaves your helpers feeling good about pitching in.-- Provided by publisher
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